SPOC is primarily a Manufacturing Resource Planning (MRP) software package. However, its abilities extend beyond MRP into functions such as Customer Order Management, Customer Relationship Management (CRM), Vendor/Supply Chain Management, Invoicing, RMA processing, and Sales Forecasting.

Manufacturing Resource Planning (MRP) refers to the software and support structure and methods for managing the majority of operations in the manufacturing process.

The software is used to track and manage inventory and to forecast needs. It can compare stock levels, production requirements, sales requirements, planned production, and planned purchases in a real-time environment to better manage the many processes needed in a complex manufacturing environment.

The major benefits of SPOC are realized through reduced inventory costs, faster manufacturing times, reductions in parts shortages while approaching Just-In-Time (JIT) purchasing/inventory management, and reduced labor costs through workflow automation.

Using access to easy-to-view, real-time information, a business can leverage MRP software to respond rapidly to changing circumstances, react quickly to customer demands, reduce operating costs through streamlined processes and workflow automation and outpace the competition.